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Accounting
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With over six million visitors each year and close to 3,000 employees, Potawatomi’s Accounting Department is crucial in helping to manage all sides of the Entertainment Destination business. If you’re a numbers person, check out our job postings in this area.
Audit/Compliance
Analytical. Smart. Dedicated. If this describes you, a career in our Internal Audit or Compliance Department may be just the thing. Following the rules of a game as complex as the casino industry takes diligence and intelligence, and with you on-board, we’ll keep playing to win.
The Cage
What’s “The Cage,” you might ask? It’s like a teller window at a bank—the casino’s bank! Potawatomi Cage Department cashiers, vault and drop team members are crucial to the entire casino operation, ensuring that guests get paid out and that the casino’s banks are balanced.
Customer Experience Team
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Our guests are the most important part of our business, so providing the best possible customer service and overall experience is key! If you enjoy working with people and provide outstanding guest service, check out Potawatomi’s Guest Relations, Call Center and Player Development positions.
EVS/Housekeeping
Potawatomi is home to over one-million square feet of gaming, hotel and parking spaces that need to be cleaned and maintained round-the-clock. If pristine environments are your thing, we want YOU on our Environmental Services or Housekeeping team! Now hiring for a variety of positions.
Facilities & Safety
Are you an electrician, HVAC technician, carpenter, landscaper or risk & safety specialist? Think outside the box see what Potawatomi has to offer. Our skilled trades work alongside other casino positions in our bustling, massive property, all while ensuring the highest standards of safety.
From serving guests at one of our restaurants, bars or special events, to planning menus and helping kitchens run smoothly, Potawatomi Hotel & Casino’s talented Food & Beverage team is an essential part of our property. We’re hiring talented team members for both front- and back-of-house positions.
Gaming
150,000 square feet of gaming space requires a large staff to keep guests entertained and ensure that games run smoothly, round-the-clock. Potawatomi Hotel & Casino is always looking to hire and train sharp-minded, energetic individuals for our Table Games, Bingo, Slots, Poker and Off-Track Betting teams. If you like to play, we’ve got the game/job for you!
Human Resources
Human Resources is all about people. Since our business depends on the happiness of everyone who visits our property—and with nearly 3,000 team members on-staff—our HR Department is an essential part of the success of Potawatomi Hotel & Casino.
IT & AV
Today’s modern casino requires a sharp team of technology professionals of all levels. Keeping our essential systems up and running around the clock means we rely on the expert team members in our Information Technology and Audio Visual Departments.
Marketing
Creative, energetic, talented people with a great team spirit work in our Marketing Department. They are the creators and keepers of the look and feel of Potawatomi Hotel & Casino’s public image. If you’re a designer, copywriter, PR professional, or marketing whiz, we’re looking for you.
Materials Management
Help supply Potawatomi Hotel & Casino guests and team members with all the materials they need to enjoy or provide an incredible entertainment experience! Check out some of our available positions in Purchasing, Wardrobe and Warehouse.
Sales & Hotel
Taking great care of our guests and making sure they have an enjoyable experience are the top concerns of our Sales & Catering, Hotel Operations and Retail teams. From hotel concierge to retail team member, your efforts will go a long way towards making our guest’s experience memorable.
Security
As the first line of safety and often the first smiling face, our security officers are essential in ensuring the wellbeing of every person and all property at Potawatomi Hotel & Casino. Our well-trained Security Department is always looking for a few eagle-eyed peacekeepers with personality.
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Valet
Outstanding valet and shuttle service makes a huge impact on how our guests view their overall experience. Our Valet team members work in exciting, rewarding positions as the first and last point of contact for a guest’s great time.
What it takes to join the team
Want To Join Our Team? Here's a brief rundown of how our hiring process works:
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To begin, review the available positions to find a suitable match based on your skills, experience and education. You will then need to create a profile and submit your application. If you have a current resume, please include it with your application.
Your application will be carefully reviewed to determine if you meet the necessary requirements for the job you applied to. If you’re selected for an interview, a recruiter or hiring manager will contact you. If you are offered the position, you will be required to take a pre-employment drug test and complete a thorough background investigation.
All employment offers are contingent upon successful completion of a pre-employment drug test, reference check, and background investigation. All Potawatomi Bingo Casino and some Potawatomi Hotel employment offers are also contingent upon the ability to obtain an occupational gaming license.
The occupational gaming license application requires, but is not limited to, full disclosure of criminal, residential and employment history. After completing the background investigation, applicants may be granted an occupational gaming license through the Forest County Potawatomi Gaming Commission.
For more information regarding the occupational gaming license application, download our PDF.
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Being a diverse and dynamic workplace is a cornerstone of Potawatomi Hotel & Casino. As a Native American-owned and -operated company, we value diversity—and it shows. We embrace the various personal and professional backgrounds our team members offer, and we value their feedback and ideas to make Potawatomi Hotel & Casino a great place to work. We are proud of our workforce, as it reflects the many surrounding communities our team members call home.
Potawatomi Hotel & Casino is an enterprise owned and operated by the Forest County Potawatomi Community. The Casino provides revenue to operate the tribal government and ensures self-sufficiency for future generations of tribal members.
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The Casino gives preference in employment decisions to enrolled members of the Forest County Potawatomi Community, enrolled members of other federally recognized tribes, spouses of enrolled Forest County Potawatomi Community members, and persons with ancestry or ties to an enrolled Forest County Potawatomi Community member, in that order or preference.
Native American applicants should be sure to list tribal affiliation and provide an enrollment number in the required field of the application. Please note that tribal enrollment verification will be required to be eligible for hiring preference.